Responsible Gaming
Gaming Should Be Entertainment
At zerick.net, we're committed to promoting responsible gaming practices. Online casino gaming, including Neosurf casino options, should be enjoyed as a form of entertainment only—not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age, please do not participate in any gambling activities.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity or lying about the amount spent
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious or irritable when unable to gamble
- Gambling for longer periods than intended
- Needing to gamble with larger amounts to achieve the same excitement
- Unsuccessful attempts to reduce or stop gambling
- Borrowing money to fund gambling activities
- Using gambling to escape problems or relieve stress
Self-Help Tools & Controls
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Regular notifications during gaming sessions to remind you of elapsed time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Time-Out: Take a break from gaming for a set period
If you wish to use any of these tools, please contact our customer support team for assistance.
Support Organizations
If you're concerned about your gambling, support is available. We recommend reaching out to the following organizations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential support and counselling services for problem gambling
United Kingdom
- GamCare: www.gamcare.org.uk – Free support and information about problem gambling
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and support services
United States
- National Council on Problem Gambling: www.ncpgambling.org – Help line and treatment referrals
Germany
- Bundeszentrale für gesundheitliche Aufklärung: Information and resources on problem gambling
All services listed above are free and confidential. Don't hesitate to reach out.
Need Help? Seek Support Today
If you believe you or someone you know has a gambling problem, please seek help immediately. Problem gambling can have serious consequences on your mental health, finances, and relationships. Support is available, and recovery is possible.
Remember: Gambling should only ever be entertainment. If it's causing you harm, reach out to one of the support organizations listed above or speak with a healthcare professional.